Privacy Policy of DFKTV2

DFKTV2 collects some Personal Data from its Users.

 

This document contains a section dedicated to Californian consumers and their privacy rights.

This document contains a section dedicated to Brazilian Users and their privacy rights.

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Owner and Data Controller

DFKTV2 -Suite 6/6-8 Hamilton Pl, Mount Waverley VIC 3149, Australia

Owner contact email: ticket@DFKTV2.com

Types of Data collected

Among the types of Personal Data that DFKTV2 collects, by itself or through third parties, there are: Tracker; Usage Data; payment info; first name; last name; email address; Data communicated while using the service; various types of Data; name; calendar information; user content; password; picture.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using DFKTV2.

Unless specified otherwise, all Data requested by DFKTV2 is mandatory and failure to provide this Data may make it impossible for DFKTV2 to provide its services. In cases where DFKTV2 specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by DFKTV2 or by the owners of third-party services used by DFKTV2 serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through DFKTV2 and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of DFKTV2 (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

 

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

 

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

 

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Access to third-party accounts, Analytics, Tag Management, Handling payments, Hosting and backend infrastructure, Contacting the User, Interaction with live chat platforms, Handling activities related to productivity, Advertising, Registration and authentication, Collection of privacy-related preferences, Content commenting, Data transfer outside the EU, Managing data collection and online surveys, Registration and authentication provided directly by DFKTV2, Remarketing and behavioral targeting, Social features and Traffic optimization and distribution.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Facebook permissions asked by DFKTV2

DFKTV2 may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows DFKTV2 to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

About Me

Provides access to the 'About Me' section of the profile.

Instagram basic

Allows reading an Instagram account profile information and media.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Access to third-party accounts
  • This type of service allows DFKTV2 to access Data from your account on a third-party service and perform actions with it.
  • These services are not activated automatically, but require explicit authorization by the User.
  • Facebook account access (Meta Platforms, Inc.)
  • This service allows DFKTV2 to connect with the User's account on the Facebook social network, provided by Facebook, Inc.
  • Permissions asked: About Me; Instagram basic.
  • Place of processing: United States – Privacy Policy.
  • Category of personal information collected according to CCPA: identifiers; internet information.
  • Google account permissions
  • DFKTV2 may require certain Google permissions (aka scopes) in order to perform actions on the User's Google account and obtain data, such as Personal Data.

  • DFKTV2 is able to link with the User's Google account, which is provided by Google, via this service.

  • DFKTV2 is using two apps for this service. One is called “DFKTV2” and an unbranded version used for our partners is named “Chatbot App”


  • The following are the required permissions (scopes):

  • userinfo.email
  • View your email address

  • Userinfo.profile
  • See your personal info, including any personal info you've made publicly available

  • Gmail.send
  • Send email on your behalf

  • Drive
  • See, edit, create, and delete all of your Google Drive files

  • Spreadsheets
  • See, edit, create, and delete your spreadsheets in Google Drive


  • Stripe account access
  • This service allows DFKTV2 to connect with the User's account on Stripe, provided by Stripe, Inc.
  • Personal Data processed: Data communicated while using the service; Usage Data.
  • Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
  • Category of personal information collected according to CCPA: internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Advertising
  • This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on DFKTV2, possibly based on User interests.
  • This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
  • Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside DFKTV2. For more information, please check the privacy policies of the relevant services.
  • Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

  • Google Ad Manager
  • Google Ad Manager is an advertising service provided by Google LLC or by Google Ireland Limited, depending on the location DFKTV2 is accessed from, that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
  • In order to understand Google's use of Data, consult Google's partner policy.
  • This service uses the “DoubleClick” Cookie, which tracks use of DFKTV2 and User behavior concerning ads, products and services offered. Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.
  • Personal Data processed: Tracker; Usage Data.
  • Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
  • Category of personal information collected according to CCPA: internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Analytics
  • The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
  • Google Analytics (Google LLC)
  • Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of DFKTV2, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • Personal Data processed: Tracker; Usage Data.
  • Place of processing: United States – Privacy PolicyOpt Out.
  • Category of personal information collected according to CCPA: internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

  • Collection of privacy-related preferences
  • This type of service allows DFKTV2 to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.
  • iubenda Consent Solution (iubenda srl)
  • The iubenda Consent Solution allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent.
  • In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.
  • Personal Data processed: Data communicated while using the service; Tracker.
  • Place of processing: Italy – Privacy Policy.
  • Category of personal information collected according to CCPA: internet information.
  • iubenda Cookie Solution (iubenda srl)
  • The iubenda Cookie Solution allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on DFKTV2.
  • Personal Data processed: Tracker.
  • Place of processing: Italy – Privacy Policy.
  • Category of personal information collected according to CCPA: internet information.

  • Contacting the User
  • Mailing list or newsletter (DFKTV2)
  • By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning DFKTV2. Your email address might also be added to this list as a result of signing up to DFKTV2 or after making a purchase.
  • Personal Data processed: email address; first name; last name; Usage Data.
  • Category of personal information collected according to CCPA: identifiers; internet information.
  • Content commenting
  • Content commenting services allow Users to make and publish their comments on the contents of DFKTV2.
  • Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
  • If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
  • Facebook Comments
  • Facebook Comments is a content commenting service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on the location DFKTV2 is accessed from, enabling the User to leave comments and share them on the Facebook platform.
  • Personal Data processed: Tracker; Usage Data.
  • Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
  • Category of personal information collected according to CCPA: internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
  • Data transfer outside the EU
  • The Owner is allowed to transfer Personal Data collected within the EU to third countries (i.e. any country not part of the EU) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below.
  • Users can inquire with the Owner to learn which legal basis applies to which specific service.
  • Data transfer abroad based on standard contractual clauses (DFKTV2)
  • If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out by the Owner according to “standard contractual clauses” provided by the European Commission.
  • This means that Data recipients have committed to process Personal Data in compliance with the data protection standards set forth by EU data protection legislation. For further information, Users are requested to contact the Owner through the contact details provided in the present document.
  • Personal Data processed: various types of Data.
  • Category of personal information collected according to CCPA: internet information.
  • Data transfer to countries that guarantee European standards (DFKTV2)
  • If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out according to an adequacy decision of the European Commission.
  • The European Commission adopts adequacy decisions for specific countries whenever it considers that country to possess and provide Personal Data protection standards comparable to those set forth by EU data protection legislation. Users can find an updated list of all adequacy decisions issued on the European Commission's website.
  • Personal Data processed: various types of Data.
  • Category of personal information collected according to CCPA: internet information.
  • Handling activities related to productivity
  • This type of service helps the Owner to manage tasks, collaboration and, in general, activities related to productivity. In using this type of service, Data of Users will be processed and may be retained, depending on the purpose of the activity in question.
  • These services may be integrated with a wide range of third-party services disclosed within this privacy policy to enable the Owner to import or export Data needed for the relative activity.
  • Google Sheets
  • Google Sheets is an online spreadsheet and collaboration service provided by Google LLC or by Google Ireland Limited, depending on the location DFKTV2 is accessed from.
  • Personal Data processed: email address; first name; last name; Usage Data.
  • Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
  • Category of personal information collected according to CCPA: identifiers; internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
  • Calendly (Calendly, LLC)
  • Calendly is a service provided by Calendly, LLC, that facilitates online scheduling of appointments.
  • Personal Data processed: calendar information; email address; name.
  • Place of processing: United States – Privacy Policy.
  • Category of personal information collected according to CCPA: identifiers; internet information.
  • Gmail
  • Gmail is a service that manages email communication provided by Google LLC or by Google Ireland Limited, depending on the location DFKTV2 is accessed from. Such email communication is not scanned by Google for advertising purposes. In addition, Google does not collect or use data inside this service for advertising purposes in any other way.
  • Personal Data processed: email address; first name; last name; Usage Data.
  • Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
  • Category of personal information collected according to CCPA: identifiers; internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
  • Handling payments
  • Unless otherwise specified, DFKTV2 processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. DFKTV2 isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
  • Stripe (Stripe Inc)
  • Stripe is a payment service provided by Stripe Inc.
  • Personal Data processed: email address; first name; last name; payment info.
  • Place of processing: United States – Privacy Policy.
  • Category of personal information collected according to CCPA: identifiers; commercial information.
  • Hosting and backend infrastructure
  • This type of service has the purpose of hosting Data and files that enable DFKTV2 to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of DFKTV2.
  • Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
  • Vultr Hosting
  • This type of service has the purpose of hosting Data and files that enable DFKTV2 to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of DFKTV2.

  • Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.



  • Interaction with live chat platforms
  • This type of service allows Users to interact with third-party live chat platforms directly from the pages of DFKTV2, in order to contact and be contacted by DFKTV2‘s support service.
  • If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
  • Facebook Messenger Customer Chat (Meta Platforms, Inc.)
  • The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Meta Platforms, Inc.
  • Personal Data processed: Data communicated while using the service; Tracker; Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Category of personal information collected according to CCPA: internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
  • LiveChat Widget (LiveChat, Inc.)
  • The LiveChat Widget is a service for interacting with the LiveChat live chat platform provided by LiveChat, Inc.
  • Personal Data processed: Data communicated while using the service; Tracker; Usage Data.
  • Place of processing: United States – Privacy Policy.
  • Category of personal information collected according to CCPA: internet information.
  • This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
  • Managing data collection and online surveys
  • This type of service allows DFKTV2 to manage the creation, deployment, administration, distribution and analysis of online forms and surveys in order to collect, save and reuse Data from any responding Users.
  • The Personal Data collected depend on the information asked and provided by the Users in the corresponding online form.